Fitness Instructor

Respond to customer enquiries and process new and existing customer memberships, expanding the customer base.

Arrange visits and complete gym/fitness suite inductions and programmes.

Ensure the safe and efficient day to day operation on the gym floor.

Deliver Personal Training, Small Group Training sessions, Group Workout classes and specialist classes.

Ensure that all classes/training are undertaken with full regard to relevant health and safety procedures and all classes/programmes are reviewed to ensure that they are kept up to and reflect latest leisure service practice/trends.

Ensure all customer administration is complete, accurate and kept confidential. Administer bookings using computerised/manual systems and answer the telephone, recording customer information in compliance with the Data Protection Act.

Process all payments accurately as per the facility procedures and feedback any areas of concern to the Facility Manager.

Complete all cleaning schedules and maintenance checks within the fitness facilities ensuring records kept are up to date.

Ensure all monthly KPI's are achieved. Completing the monthly sales plan and weekly review.

Promote Active Halton brand and activities. Attend open days and local community events, working alongside Sports Service staff, local agencies and other community partners.

Support the smooth running of other areas within the building, including front og house and café.

Undertake any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job.